FREQUENTLY ASKED QUESTIONS
- Use the Rings, Earrings, Bracelets, Necklaces or Sets links. Or you can also use the “Shop By” option to select by Price, Color or by Designer. Once you have found an item, select your size, color and click on the 'ADD TO SHOPPING BAG' button on the product page.
- Once you have found an item, select your size, color and click on the 'ADD TO SHOPPING BAG' button on the product page.
- Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page.
- Click on 'PROCEED TO CHECKOUT' to complete your order. Or Choose “Continue Shopping” if you would like to add more items.
- We currently accept paypal and soon you will be able to pay with Apple pay and all major credit cards. Please be asured that Avenue Chic takes very tough measurements to ensure credit cards and payment gateway security.
Once your order is palced, you will receive an email with a tracking number .
Keep gold-plated jewelry away from hard surfaces. Bumps and scratches will cause the gold layer to wear away faster. Store your gold-plated jewelry in a velvet lined jewelry box, or wrap it in a soft material that will prevent scratches. Lightly wipe your gold-plated jewelry with a damp cotton cloth. This will help to eliminate any dirt or dust from accumulating on the surface and wearing away the gold layer. Use a non-abrasive jewelry polishing cloth and gently rub the gold-plated jewelry to restore shine. The gold-plated jewelry you wear must not be sprayed with perfume or any other sprays. Perform this task before putting on the jewelry so that the chemicals contained in the perfume or spray would not contaminate the metal of the jewelry. Sweat can cause this problem too, therefore it is necessary to remove such jewelry items when swimming or exercising. You can also take the gold-plated jewelry to a local jeweler where they can replace the gold layer. This may be necessary if the gold-plating has already started to wear off.
Just like a diamond, a cubic zirconia can be cleaned with warm water and mild soap. Use a soft, cosmetic applicator to reach crevices. However, if you wish, you can use a trusted jewelry cleaner to remove any dirt and dust from your zirconium.
Clean rhodium plated silver with warm water and a mild liquid soap (like ivory dishwashing soap). Rinse and dry with a soft polishing cloth immediately to avoid mineral residue from the water.Never use any chemicals on your rhodium items. Never use toothpaste and never brush with a toothbrush. Don't use polishing cloths that are intended for use on uncoated silver or for gold jewelry. Don't place in an ultrasonic cleaner. Never use abrasives of any kind. Never use silver dips. Never use ammonia-based products. If you have an antique or heirloom, don't clean it without consulting an expert on your item.
Wipe your jewelry carefully with a soft cloth to keep it clean. The best way to clean in places that a polishing cloth will not reach to take a small bowl that will hold about a quart of water and line it with aluminum foil. Add hot water and a tablespoon of Tide washing powder (not liquid or with bleach) and stir. Place your jewelry in the solution for about 1 minute and rinse with clean water and air dry. If you have a build-up of dirt in hard to reach places, just put a little dish washing liquid in a bowl of water and soak overnight.
Clean your sterling silver jewelry with a soft 100% cotton (nub free) cloth or flannel cloth and gently rub off any excess makeup. Remember, silver is a very soft metal and you can scratch it if you aren't careful so don't rub it too briskly. Never use anything but a clean 100% cotton or a special sterling silver cleaning cloth or very soft bristle brush, like a baby’s tooth brush or a horsehair silver brush. Paper, polyester, and coarse fabrics often contain wood fibers or synthetics that can cause tiny scratches in the surface of your fine sterling silver jewelry. Dirt left over from previous cleanings can scratch the surface as well. Note: We recommend that you don’t use silver dips for removing oxidation from your silver jewelry as it will leave microscopic pits causing it to darken faster. Instead, focus on preventative care by storing your jewelry in a closed box or plastic bag, as silver will tarnish when exposed to air.
Vermeil simply means gold plating over sterling silver. You can clean gold vermeil by washing the jewelry in warm soapy water. Use lukewarm water (not hot as it can crack some stones) and a couple drops of non-film leaving dish soap (not antibacterial). Use a soft toothbrush to get into tight places. Rinse and dry with a soft polishing cloth immediately to avoid mineral residue from the water.