Recently added item(s) ×

You have no items in your shopping Bag.

  • English
  • العربية
  • Terms And Conditions

    Welcome to the Avenue Chic.com website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site, Avenue Chic LLC and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

    By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes. 

     

    USE OF THE SITE

    You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

    We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

    Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

    During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

     

    ORDER OF ACCEPTANCE AND PRICING

    Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

    We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

     

    PAYMENT

    We accept payments online using Visa and MasterCard credit/debit card in AED & USD, and any other methods which may be clearly advertised on the Site such as cash on delivery within UAE and KSA markets only. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

    You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Avenue Chic, we will not be liable for any delay or non-delivery. The cardholder must retain a copy of transaction records and Merchant policies and rules.

    We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Payfort, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Avenue Chic user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated. 

    To help ensure that your shopping experience is safe, simple, and secure, Avenue Chic uses Secure Socket Layer (SSL) technology. 

    Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site. 

     

    INSURANCE AND DELIVERY

    You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.

    Avenue Chic insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Avenue Chic, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

    Please note that delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we aim to deliver the goods within 2-4 days in UAE & KSA. For other Middle East countries, delivery will be within 3 days of the day on which we accept your order excluding weekends and public Holidays. Avenue Chic is not responsible for any delays caused by destination customs clearance processes.

    If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

     

    PROMOTION CODES

    Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

     

    TRADE MARKS AND COPYRIGHTS

    All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under USA and UAE copyright laws and international conventions. All rights are reserved.

     

    APPLICABLE LAW AND JURISDICTION

    These Terms and Conditions shall be interpreted and governed by the laws in force in Dubai, United Arab Emirates. United Arab of Emirates is our country of domicile. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Dubai and to waive any objections based upon venue. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

     

    ARBITRATION

    Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Dubai, UAE in English and governed by Dubai law pursuant to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Dubai and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts. 

     

    TERMINATION

    In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Avenue Chic in operating the Site, your sole and exclusive remedy is to discontinue using the Site.